Monday, April 9, 2012

Managers have difficulty giving feedback, weak on leadership and innovation, says study

TORONTO - (April 9th, 2009) Leadership, innovation and giving ongoing feedback are some of the biggest weaknesses displayed by leaders in North American workplaces, says a study.

The Beacon Group, a leading advising firm in the field of organizational development, asked mid and senior management leaders in the US and Canada to rate their managers, peers and their own performance. Leaders rated their co-workers using 12 basic competencies that included ethics & integrity, customer focus, accountability, teamwork, decision making, communication, leadership, functional excellence, results focus, personal development, innovation and coaching. The study analyzed over 10,000 individual surveys submitted over the past 5 years.

The average performance score across all categories was 63%.

The weakest categories of performance for leaders were leadership (62%), innovation (61%) and ongoing performance feedback (60%).

"Ongoing performance feedback and coaching on the job is something leaders at many companies struggle with," said Michael Sitayeb, Director Product Development & Marketing for The Beacon Group.
Many large corporations provide specific training on giving timely and constructive feedback. It's a serious issue of concern" said Sitayeb.

Innovation and leadership were two other elements that leaders had difficulty with. Troubling signs, given that employees frequently cite these two categories to be more important during difficult economic times.

Leaders frequently overstated their leadership and innovation abilities when conducting self-assessments. Leaders demonstrated the biggest self perception to peer evaluation gap in these categories as well.

Leaders performed best in the categories of ethics & integrity (68%), customer focus (66%) and focus on results (65%) according to the survey.
The Beacon Group is a leading advising firm in the field of organizational development. Companies across various industries have used The Beacon Group's assessment products and advising services to leverage their investment in Human Capital.


Nidhi katariya
pgdm 2nd sem

No comments:

Post a Comment